This online customer service training covers subjects which include why it is important to understand your customer needs, how teamwork affects your customers relationship with you, customer satisfaction and why feed back is important and much more.
This CPD certified course has instructor led presentations and is conducted using free customer service training videos, which can be paused or rewound so that you can gain a better understanding of the course content and structure as you progress through the course.
Our customer service online course is an ideal training platform for hotel, dental and doctors receptionists, secretaries, shop assistants, telesales personnel, or anyone who would like to gain customer service certification.
After you have completed the simple registration process you will be able to start your training at once from within your own secure training area.
You can register and start your programme by clicking the “Register Now” button.